SMS for a Deal: 0423 411 752 | Call Us: 0755 962 588

Shipping & Returns

Returns Policy


All goods are covered by 12 months manufacturers warranty


Please email us at [email protected] immediatley if you are not satisfied with your purchase so that we can resolve any




 This return policy does not apply to goods which have been worn or used, damaged after delivery, or if


 any attempt has been made to alter the product or if they have been dropped or broken. All products


 must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.


 We recommend that you return the product via Registered post and that you pre pay all postage. You


 assume any risk of lost, theft or damaged goods during transit & therefore advise you take out


 shipment registration of insurance with your postal carrier. Guitar World will not be responsible


 for parcels lost or damaged in transit if you choose not to insure.


 If you have any enquiries regarding this document and the payment services offered by eWAY please


visit our website at


All shipping prices are based on the eastern coastal cities of Australia. If you are in another location of please contact us for a shipping quote.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.


All Returns attract a restocking fee of 30%

Shipping paid by customer.


We aim to keep all information on our site up to date and correct at all times. However, prices, product descriptions and availability can change quickly and inaccuracies will occur from time to time. We ask for your understanding when errors or inaccuracies occur.

We will not be responsible for, and will not be liable for, any errors in products details, descriptions or specifications, services, prices, related graphics or any other content contained on the website. All prices are subject to change without notice. We reserve the right to cancel and/or refund an order without explanation.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.