Frequently Asked Questions

Payment verification

Will Guitar World contact me to verify my order?

To help protect cardholders from unauthorised purchases, we’ll send you an SMS from 0423 411 752 after you place your order to complete a quick payment check before dispatch.

Please look out for our message—we’ll explain what’s needed.

We will never ask for your full card number, PIN, banking password or a one-time security code sent by your bank.

Unsure whether a message is from us? Visit our website directly and contact the store using the details listed there.

Contact Guitar World